Terms of business.

Last updated: October 2026

These terms summarise how we work. Each project also gets a written proposal, which takes priority if anything differs.

Quotes and payment

Quotes are fixed for the scope described and valid for 30 days. Website projects are usually invoiced 50% on acceptance and 50% at launch. Monthly services are billed in advance. Prices exclude VAT where applicable.

Ownership

Once a project is paid in full, you own the design, content and code we created for you. Third-party software, themes, plugins, fonts and photography remain subject to their own licences. Domains and marketing accounts are registered in your name.

Your responsibilities

You'll provide content, feedback and approvals in reasonable time and confirm you have the right to use any material you supply.

Monthly services

Hosting, care and marketing plans run month to month unless agreed otherwise, and can be cancelled with 30 days' written notice. We'll help you move your website elsewhere if you leave.

Liability

We take great care, but we can't guarantee specific search rankings or advertising results, as these depend on factors outside our control. Our total liability is limited to the fees paid for the service in question in the previous 12 months. Nothing here limits liability that can't be limited by law.

Law

These terms are governed by the law of England and Wales.